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LEGAL

Terms of service

Please read these terms before using the site or a Nexvix service. They cover what you may do, what we are responsible for, and what happens if either of us wants to stop.

Acknowledgment and acceptance

By accessing or using the site or a Nexvix service (the “Service”), you acknowledge that you have read, understood and agree to be bound by these terms. If you do not agree, do not use the Service.

The Service may integrate with third-party products. Your use of those products is governed by their own terms.

Eligibility

The Service is available to individuals aged 18 or over. If you are under 18, a parent or guardian must review and accept these terms on your behalf. Nexvix may refuse or withdraw access where these terms are breached.

Account information

Where the Service requires an account, you are responsible for keeping your credentials confidential and for activity under your account. Tell us promptly if you believe an account has been compromised.

Intellectual property

Nexvix retains ownership of the materials it provides within the Service (text, graphics, software and trademarks), except for content you provide and except where an engagement contract transfers ownership of delivered work to you.

For client engagements, ownership of the delivered system is governed by the engagement contract, not by this clause. Nexvix’s standard position is that code, infrastructure accounts and documentation are yours.

Your content

Content you submit through the Service remains yours. By submitting it you grant Nexvix a non-exclusive licence to host and process it solely in order to provide the Service you asked for.

You are responsible for having the right to submit it, and for not submitting anything unlawful or harmful.

Acceptable use

  • Do not attempt to gain unauthorised access to the Service or its infrastructure
  • Do not use the Service to send unlawful, deceptive or abusive content
  • Do not resell or sublicense access without written agreement
  • Do not use the Service to build a competing product from our materials

Fees and payment

Engagement fees, stages and payment terms are set out in the scope document for that engagement. Each stage is separately priced and separately approved; nothing rolls over automatically.

Running costs billed to your own cloud and model provider accounts are yours directly and are not marked up by Nexvix.

Warranties and disclaimers

Nexvix warrants that delivered work will meet the specification agreed in the scope document. Beyond that, the Service is provided as-is, and automated output should be reviewed where the approval points in your system require it.

Nexvix does not warrant that an AI system will be error-free. That is why approval points, thresholds and audit records are part of every design.

Limitation of liability

To the extent permitted by law, neither party is liable for indirect or consequential loss. Nexvix’s total liability under an engagement is limited to the fees paid for that engagement. Nothing in these terms limits liability that cannot be limited by law.

Privacy and data

Our handling of personal information is described in the privacy notice. For engagements where Nexvix processes personal data on your behalf, a data processing agreement sits alongside the scope document.

Termination

Either party may end an engagement between stages, on written notice. Work delivered and approved up to that point is invoiced and remains yours. A delivered system continues to run without a Nexvix retainer.

Governing law and contact

These terms are governed by the laws of Bangladesh, and the courts of Dhaka have jurisdiction, without preventing either party from seeking interim relief elsewhere.

Questions about these terms: [email protected].