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Selected workBest Driving SchoolNexus Drivers EdPickClickCarpstar Anglesport

How we work

Both ways, comparedYou hire the pod (ODC)

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InsightsAI buyer’s guideAI glossary

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Book an AI strategy call
CUSTOM AI

Every call answered, and booked against real availability.

Nexvix builds voice agents that take the inbound call, qualify the caller against your criteria and book into the diary your team actually works from. Callers who ask for a person get one.

Book an AI strategy call See measured results
Inbound callsLive calendar bookingTransfer on requestCall recording and notes
Taking calls for
Best Driving School 0.73s average response Carpstar Anglesport 35% faster replies Nexus Drivers Ed 325K+ students trained PickClick 13 workflow templates
WORKFLOW AUDIT

A missed call is a lost customer, not a voicemail.

Phone enquiries arrive while your team is with someone else. The caller does not leave a message and does not call back. They call the next business on the list. Meanwhile the callback list grows and the diary stays half empty.

Book the workflow audit
Coverage

Calls missed while you are busy

Every simultaneous call beyond the first is a caller who is already dialling a competitor.

1Simultaneous calls handled
Callbacks

A callback list nobody clears

Returning calls is unpaid work that slips to the end of the day and then to tomorrow.

Booking

Bookings taken on a guess

A slot promised without checking the diary becomes a phone call to apologise.

0Availability checks
IMPLEMENTATION

Answer, qualify, book.

The agent picks up on the first ring, works through your qualification questions, and books only into slots that are genuinely free. A caller who asks for a person is transferred, not looped.

01Answer

On the first ring, every time

Inbound calls are answered immediately, in your greeting, however many arrive at once.

Handled by the system
02Qualify

Your questions, in order

Service type, location, timing and eligibility are collected against the criteria in the scope document, with the answers written to the record.

Handled by the system
03Book or transfer

Into a slot that is really free

Booking checks the live diary before confirming. Anything outside the rules, or any caller who asks, transfers to a person.

Decided by your team
DEMONSTRATION
SYSTEM OWNERSHIP

What Nexvix builds, named.

Scope is written before code. Each item below appears in the scope document with the systems it touches and the person who approves it.

View process
Voice

Greeting, script and decline behaviour

How the agent opens, what it asks, what it never claims and how it hands over. Reviewed against real call recordings.

Rules

Qualification and booking criteria

The questions, the eligibility thresholds and the slot rules that decide what can be booked and what cannot.

Telephony

Numbers, routing and transfer

The inbound number, the routing rules and the live transfer path to a named person on your team.

Ownership

Recordings, notes and admin access

Call recordings and structured notes against the record, plus the accounts and documentation to change the agent yourself.

SYSTEM OWNERSHIP

Connected to the tools you already run on.

Telephony

  • Twilio
  • SIP trunking
  • Existing business numbers
Your number, ported or forwarded.

Scheduling

  • Google Calendar
  • Microsoft 365
  • Calendly
  • In-house diaries
Availability checked before every confirmation.

CRM and records

  • HubSpot
  • Salesforce
  • Zoho
  • In-house record systems
Call notes written to the customer record.

Escalation

  • Live transfer to a person
  • Slack and Teams
  • Email and shared inbox
Callers who ask for a person get one.
MEASURED RESULTS

Measured on systems Nexvix has shipped.

33,946
Interactions handled
Recorded across deployed systems to September 2026.
35%
Faster replies
Reported by Carpstar Anglesport after the first implementation cycle.
6 weeks
To production
Typical implementation for a scoped voice workflow.
The diary fills while we are with customers.

Calls are answered and booked against real availability instead of turning into a callback list. Client reference available on request; attribution held until permission is confirmed.

IMPLEMENTATION

Compared with the two alternatives buyers price against.

Custom system, off-the-shelf tool, in-house build
What you needCustom Nexvix systemOff-the-shelf toolIn-house build
Built around your existing workflowYesNoYes
Approval stages you defineYesNoDepends on team
Named integrations agreed before buildYesPreset connectorsDepends on team
Audit record of system and human decisionsYesNoDepends on team
You own the code, data and model accountsYesNoYes
Typical time to production6 weeks1 week, limited fit3 to 9 months
IMPLEMENTATION

Six weeks. You approve at every stage.

Clarity before code. Nexvix does not start building until the workflow, the measurable outcome and the approval points are written down and agreed.

01

Workflow audit

Nexvix maps the current process, the systems it touches and where time or leads are lost. Output is a written map, not a proposal deck.

Week 1
02

Scope and measurable outcome

One bottleneck, one target, one definition of done. If a system is not worth building, Nexvix says so at this stage.

Week 1
03

System design and approval points

The rules, the exception paths and the approval stages where a person stays in control are documented and signed off.

Week 2
04

Build and integration

The automation, the operator interface and the connections into the tools you already run on are built against the agreed scope.

Weeks 3 to 5
05

Verification against the target

The system runs against real traffic with your team reviewing output before it is trusted unattended.

Week 6
06

Handover and ownership

Documentation, admin access and the operating guide, so your team can run and change the system without Nexvix.

Week 6
WORKFLOW AUDIT

Questions buyers ask before the first call.

Will callers know they are talking to a system?
Yes. The agent identifies itself in the greeting, and it offers a person on request. Nexvix does not build agents that pretend to be human.
Can it transfer to a real person?
Live transfer to a named owner is part of the build, both on request and automatically when the conversation falls outside the agreed rules.
Does it book into our existing diary?
Yes. It checks the calendar your team already works from before confirming anything, so a confirmed slot is a genuinely free slot.
What about accents and poor lines?
The agent is verified against real inbound call recordings during the verification week, and its confirm-and-repeat behaviour is tuned before it runs unattended.
How long does implementation take?
Typically six weeks: workflow audit and scoping, system design and approval, build and telephony integration, then verification and handover.
Who owns the recordings?
You do. Recordings and notes live in infrastructure you own, and retention is agreed in the scope document.
SISTER BRAND

A voice agent answers the phone. It cannot make it ring.

Worth quoting only where calls are already being missed. If the line is quiet rather than overloaded, the spend belongs elsewhere first. Which of the two you need is a five-minute read, and the free audit answers it either way.

Visit nexvixmedia.com
WORKFLOW AUDIT

Bring the workflow that is costing you the most time.

One call, thirty minutes. Nexvix maps the process, names the measurable outcome and tells you whether a system is worth building. If it is not, you will hear that instead of a proposal.

Book an AI strategy callSee measured work
A written workflow map you keep either wayA named measurable outcome, not a feature listA direct answer if the system is not worth building