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PRODUCT ENGINEERING

Custom software and SaaS products, built to be owned.

Nexvix builds the product itself: multi-tenant architecture, subscription billing, the permission model, the API and the AI features, in your repositories and your cloud accounts, with no retainer required to keep it running.

Multi-tenant from day oneSubscription billingAPI and integrationsYou own it
DEFINITION

A product you sell, not an internal tool.

This page is for a product with customers, subscriptions and tenants. If what you need is the interface your own team works in, that is a different page.

Internal tools and operator interfaces

Custom SaaS development means building a multi-tenant software product you own and sell, with its own subscription billing, tenant isolation, permission model and self-serve onboarding, rather than configuring somebody else’s platform.

The engineering difference is not the screens. It is that every table, every query, every background job and every file path has to be tenant-aware from the first commit. Retrofitting that into a schema that assumed one customer is among the most expensive rewrites in software, and it is the single most common reason a promising product stalls at customer number twelve.

Multi-tenancy costs days at the start and months later.

Nexvix builds the whole product line: the data model, the billing, the API, the admin surface, the customer-facing application and the AI features inside it. One team, so the retrieval pipeline and the permission model are designed by people who have to make them agree.

SCOPE

What Nexvix builds, named before code.

Each item appears in the scope document with the decisions it depends on and the increment it lands in.

View process
Foundation

Multi-tenant data model

Tenant isolation, migration strategy and the query patterns that keep one customer’s data unreachable from another’s.

Revenue

Subscription and billing

Plans, trials, seats, upgrades, proration, dunning and failed payments, on Stripe or your existing provider.

Access

Auth, roles and permissions

Sign-up, SSO where enterprise customers require it, organisation and role hierarchies, and an audit record per action.

Growth

Self-serve onboarding

The path from sign-up to first value without a sales call, which is what decides whether the product scales.

Surface

Customer application

The product itself: the screens your customers pay for, responsive and accessible.

Operations

Admin and support console

Impersonation, tenant management, usage visibility and the tooling your support team needs on day one.

Platform

Public API and webhooks

Documented, versioned and rate-limited: the thing enterprise buyers ask for in month six.

Applied AI

AI features, same team

Retrieval over tenant data with isolation enforced, conversational interfaces, document extraction and automation.

DELIVERY

Fixed increments, demonstrable at the end of each.

You can stop between increments and keep everything delivered. That constraint is what keeps scope honest on both sides.

01Model

Scoping and data model

Tenancy decisions, the domain model, the billing shape and the first release boundary. Two weeks, and the output is a document you could hand to any competent team.

Decided with you
02Build

Two-week increments

Something working and demonstrable at the end of every increment, in your repositories, deployed to your environments.

Built by Nexvix
03Own

Handover and the change test

Credentials, architecture note, operating guide and a recorded walkthrough, then you change one thing yourself two weeks later without calling us.

Proven by you
DELIVERY MODEL
TWO WAYS TO GET IT

Have us build it, or hire the team and build it yourself.

Same company and the same engineers, two different commercial models. The right one depends on whether you have engineering leadership to direct a team.

Build engagement compared with an offshore development center
ConsiderNexvix builds itNexvix ODC team
You have engineering leadership to direct daily workNot requiredRequired
Commercial shapeFixed scope, fixed price, stagedMonthly rate per seat, pod composed to requirement
Best forA defined product to shipAn ongoing roadmap you cannot staff
Who sets priorities each sprintAgreed scope documentYou, continuously
Scales down when the roadmap pausesEngagement ends30 days’ notice
Code, IP and cloud accountsYoursYours

Read about the ODC model

QUESTIONS

What product owners ask first.

What is custom SaaS development?
Custom SaaS development is building a multi-tenant software product you own and sell, with its own subscription billing, tenant isolation, permission model and onboarding, rather than configuring someone else’s platform. The engineering difference from a normal web application is that every table, permission and background job has to be tenant-aware from the first commit.
How long does it take to build a SaaS MVP?
A focused first release typically takes 10 to 16 weeks: two weeks of scoping and data modelling, then build in two-week increments with something demonstrable at the end of each. Anything quoted at four weeks is either a prototype or a scope nobody has examined.
What does a custom SaaS product cost to build?
It depends on the tenancy model, the billing complexity and how many integrations the first release needs, so Nexvix prices it in stages rather than as one number: scoping and data model first, then build in fixed increments. You can stop between increments and keep everything delivered.
Should we build multi-tenant from the start?
Almost always yes. Retrofitting tenant isolation into a single-tenant schema is one of the most expensive rewrites in software, and doing it properly at the start costs days rather than months.
Do you work with our existing codebase?
Yes. A large share of engagements are continuing someone else’s product: we start with a written architecture assessment, name what is safe to build on and what needs replacing, and give you that assessment whether or not you proceed.
Who owns the code and the infrastructure?
You do. Code lands in your repositories from the first week, the product runs in cloud accounts billed to you, and no retainer is required to keep it running after handover.
Can you take over a project another agency started?
Yes, and the honest first step is the architecture assessment rather than a quote. Taking over a codebase without reading it is how a rescue becomes a second failed project.
Do you build the AI features too?
Yes. That is the reason most clients choose Nexvix over a general software shop. Retrieval over your own data, conversational interfaces, document extraction and workflow automation are built by the same team, not subcontracted.
What if we want our own team instead?
Then you want an offshore development center rather than a build engagement. Same company, same engineers, different commercial model. You direct the work and we carry the employment.
How do you handle handover?
Admin credentials transferred to your accounts, source in your repositories with history, an architecture note, the operating guide and a recorded walkthrough. Then a test: two weeks later you change one thing yourself, without calling us.
WORKFLOW AUDIT

Bring the product. We will tell you what the first release should be.

Thirty minutes on the product, the tenancy model and the first release boundary. If your existing codebase is the starting point, the architecture assessment comes first and you keep it either way.

A written first-release boundaryA staged price you can stop betweenYour repositories and cloud accounts from week one